FAQ’s

Everything You Need To Know, So You Can Travel With Sahasra Like A Pro

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1. What if I don’t hear from you after I have made the booking request?

We respond to all booking requests. It's possible our emails may be filtered out by some Spam programs, so please check your Junk folders just in case. If you do not receive a response from us please contact your Consultant by email or by phone 0717569444 or for urgent queries email [email protected]

2. How do I book?

To proceed with a booking please click on the red "BOOK NOW" button at the bottom of your quote and submit a booking form. Once we receive this your request will be actioned.

3. How do I obtain Essential Trip Information with full details of my trip?

Make sure you bring these with you. Every trip has a set of Essential Trip Information, accessible on our website, that gives you in-depth information about all aspects of your trip. To access your Essential Trip Information, please visit your trip’s specific facts page on our website. The Essential Trip Information are accessible at the top of this page.

4. Do I need a passport and/or a visa to travel abroad?

You will always need a passport to travel abroad and you will often need a visa. A passport is an internationally-recognized ID issued by the national government of your home country.

5. Outbound tour guides are spiking Sinhalese?

Yes, Is you trave will us, Your mother language will be our main communication language with you.

6. What should I pack?

It all depends on your destination and season of travel. For patchy climate like India: warmer in the days and cooler in the evenings. A light jacket or layering is best to accommodate the varying temperatures. Also, we suggest shoes that are comfortable for walking, including sandals and tennis shoes. A head cover may be required for women and men at certain sacred sites and places of worship.

7. Is a visa required to visit India?

Yes. India offers an electronic tourist visa on arrival (TVoA). Applicants of the eligible countries may apply online a minimum of four days in advance of the date of arrival with a window of 30 days. Example: If applying on 1st Sept, you can select an arrival date from 5th Sept to 4th Oct. The cost is $60 and the TVoA is valid for entry at nine designated airports: Bangalore, Chennai, Cochin, Delhi, Goa, Hyderabad, Kolkata, Mumbai, and Trivandrum. Please note this process is only valid for single entry and the visa validity will be 30 days from the date of arrival in India. For more information, please visit the India Electronic Travel Authorization. If your trip exceeds 30 days in duration, or if you are planning to re-enter India after visiting other destinations, you will need to complete an application from Cox & Kings Global Services. Applications can be completed online.

8. Am I required to obtain an ETA?

Nationals of all countries with the exception of citizens of countries mentioned below are required to obtain an ETA to visit Sri Lanka. Nationals of following countries who visit Sri Lanka for a Short visit up to 30 days are exempt from obtaining an ETA;
  • The Republic of Singapore
  • The Republic of Maldives
  • The Republic of Seychelles

9. What is an Electronic Travel Authorization (ETA) ?

The Electronic Travel Authorization (ETA) is an official authorization for a Short Visit to Sri Lanka and is issued through an on-line system. You need to obtain an ETA if you intend visiting Sri Lanka as a Tourist, on Business or on Transit. No passport copies, documents or photographs are required to obtain the ETA. ETA holders will be issued a 30 day Short Visit visa at the port of entry in Sri Lanka.

10. Do I need a visa to enter Sri Lanka?

Yes, you will need a visa to enter Sri Lanka. In addition, if you intend visiting Sri Lanka on a short visit,you will need to obtain an Electronic Travel Authorization (ETA) prior to arrival.

11. How do I cancel this reservation?

Most airline tickets issued are non-refundable, and non-transferable. Name changes are not permitted. However, you may be able to exchange your tickets for different dates. Penalty fees apply and not all tickets are changeable.
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